Privacy Policy

1. Information We Collect

When you visit https://plumbingduncanville.info, place an emergency telephone call to (858) 363-8298, or submit an online service request, we collect information necessary to coordinate your plumbing service. This information may include:

• Your full name and physical service address in Duncanville or surrounding areas.
• Telephone contact numbers used for dispatch updates and technician arrival alerts.
• Email addresses provided through our online inquiry forms.
• Call metadata, including timestamp, call duration, and caller ID information for quality assurance and service routing.

2. How We Use Your Information

We use your contact and plumbing problem details strictly to:

• Facilitate direct emergency dispatch with independent licensed Texas plumbers.
• Confirm appointment times, pricing estimates, and follow-up service records.
• Respond to non-urgent customer service inquiries and insurance documentation requests.
• Maintain internal operational logs required under Texas regulatory standards.

We will never sell, lease, or rent your personal telephone number or private information to third-party marketing lists.

3. SMS & Telephone Communication Consent

By providing your telephone number on our forms or calling our dispatch number, you consent to receive operational telephone calls and SMS text notifications regarding your plumbing service appointment. Standard message and data rates may apply. You may opt out of SMS updates at any time by replying STOP.

4. Service Connection Model

Ten Mile Creek Plumbers connects you with independent licensed plumbers who perform the work. Every plumber we send is licensed and insured in Texas. Independent service contractors maintain their own privacy and record-keeping procedures in accordance with Texas law.

5. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy or wish to request data deletion, contact us at: